Shipping policy

SHIPPING POLICY

Last Updated: June 2026

Thank you for shopping with MJ ÉLEVÉ BEAUTY.

We are committed to providing a smooth and luxurious shopping experience from checkout to delivery.

Processing Times

Orders are typically processed within 1–3 business days (excluding weekends and holidays).

During promotions, product launches, or high-volume periods, processing times may be slightly longer.

Customers will receive a shipping confirmation email with tracking information once the order has shipped.

Shipping Rates

Shipping rates are calculated at checkout based on:

Free shipping promotions may be offered periodically and will be clearly communicated on our website.

Delivery Estimates

Estimated delivery times:

Delivery times are estimates and are not guaranteed.

Incorrect Shipping Addresses

Customers are responsible for providing accurate shipping information.

MJ ÉLEVÉ BEAUTY is not responsible for orders shipped to incorrect addresses provided during checkout.

If an order is returned due to an incorrect address, additional shipping charges may apply before reshipment.

Lost, Stolen, or Delayed Packages

Once an order has been transferred to the shipping carrier, MJ ÉLEVÉ BEAUTY is not responsible for:

If your package is marked as delivered but cannot be located, please contact the carrier directly.

Damaged Shipments

If your order arrives damaged, please contact us within 7 days of delivery.

Please include:

We will review all claims and determine an appropriate resolution.

Order Tracking

Tracking information will be emailed once your order ships.

Please allow up to 24 hours for tracking updates to appear.

For shipping-related questions:

Country/Region