Refund policy
Return & Refund Policy
Last Updated: June 2026
At MJ ÉLEVÉ BEAUTY, we are committed to providing premium-quality beauty products. Due to the nature of our products and for hygiene and safety reasons, all sales are final.
Returns
We do not accept returns or exchanges on opened, used, or worn products.
Damaged or Incorrect Orders
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery at:
Include:
- Order number
- Photos of the item received
- Description of the issue
We will review your request and, if approved, provide a replacement or refund.
Lost Packages
MJ ÉLEVÉ BEAUTY is not responsible for packages lost, stolen, or delayed by the shipping carrier after shipment has been confirmed.
If tracking shows delivered but you did not receive your package, please contact the carrier directly.
Cancellations
Orders may be canceled within 12 hours of purchase if they have not entered processing.
Refunds
Approved refunds will be issued to the original payment method within 5–10 business days after approval.
Contact Us
Questions regarding your order?
MJ ÉLEVÉ BEAUTY
📧 admin@mjelevebeauty.com